FAQ’s

Everything You Need to Know — Made Simple

We know planning an event comes with enough decisions already. Below you’ll find clear answers to our most common questions, from how the booth works to customization, attendants, and setup — so you can book with confidence and zero guesswork

Work With Us

GETTING STARTED & BOOKING

  • We offer a modern, open-air digital photo booth designed to elevate your event without taking over the space. Our booth captures high-quality photos, GIFs, Boomerangs, and short videos — all instantly shareable.

    The design is sleek, minimal, and blends seamlessly into weddings, corporate events, and private celebrations. We also offer a wireless, battery-powered option, making setup flexible for indoor and outdoor venues alike.

  • Booking is simple and stress-free. Once you submit an inquiry, we’ll confirm availability and help guide you through the options so you can make an informed decision that fits your event.

    Once details are finalized, we’ll send over an agreement for you to review and secure your date — and from there, we take care of the rest.

  • Yes. Our custom packages allow you to build an experience that fits your event, guest count, and budget.

    You’ll start with a base rental and can enhance it with add-ons such as:

    • Professional attendants

    • Custom overlays & welcome screens

    • Roaming booth service

    • Branded experiences

    • Backdrops, props, or lighting enhancements & more

    We’ll help you design something intentional — not overwhelming.

  • We recommend booking as early as possible, especially for weddings, peak seasons, and popular dates. That said, we can sometimes accommodate last-minute bookings depending on availability —it never hurts to ask.

  • Yes. As your event plans evolve, you can upgrade your package or add services as availability allows. We simply ask that any changes be finalized before your event so we can prepare everything properly.

  • We provide photo booth experiences for weddings, corporate events, private parties, nonprofit events, brand activations, school functions, and more. If your event involves people celebrating, we’re a great fit.

THE PHOTO BOOTH EXPERIENCE

  • Yes. The interface is intuitive and touch-screen based, making it easy for guests of all ages to participate. Younger guests love the fun formats, and older guests appreciate the simplicity.

  • Absolutely. The booth includes clear, easy-to-follow on-screen prompts along with simple instruction signage, ensuring guests always know what to do. For the smoothest, most stress-free experience, we recommend adding a professional attendant who can guide guests, encourage participation, and keep everything flowing naturally.

  • Our open-air design allows for group photos, comfortably fitting up to 6–8 guests at once, depending on spacing and setup. This makes it perfect for couples, families, and friend groups while keeping lines moving and participation high.

  • Absolutely. In addition to photos, our booth captures:

    • GIFs – animated photo sequences

    • Boomerangs – short looping clips

    • Short videos – perfect for guest messages or fun moments

    All formats can be included and are designed to keep guests engaged throughout the event.

  • Guests receive their content instantly via:

    • Text message

    • Email

    • QR code

    • AirDrop (for iPhone users)

    If internet access is limited, all content is securely saved and automatically delivered once connectivity is restored — usually within 24 hours.

  • Yes. You’ll receive access to a full online gallery that includes every photo, GIF, Boomerang, and video captured at your event.

    The gallery remains active for two months, allowing you to download, share, and relive the experience anytime.

SETUP, SPACE & LOGISTICS

  • For the best guest experience, we recommend an 8×8×8 ft. area. This allows room for the booth, backdrop, and comfortable guest flow.

    Working with a tighter space? No problem — we’re happy to recommend alternative layouts.

  • Yes, with the right conditions. For outdoor events, the booth must be placed under a tent, pavilion, or shaded area to protect equipment from the elements and ensure consistent photo quality. We’ll review your setup in advance to make sure everything is suitable for your event.

    Our wireless setup makes outdoor events even easier, and we’ll always confirm safety and suitability ahead of time.

  • Power and Wi-Fi are highly preferred for the smoothest experience, but not always required. We do offer wireless and hotspot-supported setups when needed. In certain cases, additional fees may apply due to the extra resources required, and all details are discussed ahead of time so there are no surprises.

    We offer:

    • Wireless setups when outlets aren’t available

    • Our own hotspot if venue Wi-Fi is unreliable

    • Secure offline capture with delayed delivery if needed

    Any special requirements are discussed in advance, so there are no surprises.

  • Setup typically takes 30–45 minutes, depending on the selected features and layout. We arrive early to allow time for setup, testing, and final checks so everything is fully functional before guests begin using the booth.

  • Not at all. Our booth is designed to integrate seamlessly into your event. Whether stationary or roaming, it enhances the atmosphere without pulling focus away from key moments.

  • Yes. We’re happy to coordinate directly with venues, planners, and coordinators to ensure placement, timing, and logistics align with your event timeline.

ATTENDANTS & SUPPORT

  • Attendant coverage is included in select packages and is also available as an add-on and highly recommended for most events.


    A professional attendant helps with:

    • Guest engagement and flow

    • Troubleshooting on the spot

    • Roaming booth service (if selected)

    • Ensuring everything runs smoothly from start to finish

    For larger events or high-energy celebrations, an attendant makes a noticeable difference in guest experience.

  • While our booth can operate unattended, an attendant significantly enhances the guest experience by:

    • Encouraging participation

    • Helping guests feel comfortable on camera

    • Keeping lines moving efficiently

    • Ensuring everything runs smoothly

    Events with attendants consistently see higher engagement and better guest interaction.

  • Our professional attendants:

    • Assist guests with the booth

    • Troubleshoot in real time

    • Help position groups for better photos

    • Manage roaming mode when selected

    • Monitor equipment throughout the event


    They act as both technical support and guest experience hosts.

  • Yes. Roaming mode always includes a professional attendant to safely move through the event and interact with guests. This ensures consistent quality and smooth operation.

  • Attendants are especially valuable for:

    • Weddings

    • Large guest counts

    • Corporate events

    • High-energy celebrations

    • Events with older or mixed-age guests

    In these settings, an attendant transforms the booth from a feature into a true experience.

  • Yes. We always arrive early to allow time for setup, testing, and adjustments so everything is fully ready before guests begin using the booth. Our goal is for the booth to feel seamless — not rushed or disruptive.

  • We plan for reliability. All equipment is thoroughly tested before every event, and any issues are addressed immediately on-site when an attendant is present.

    In the rare case of an unexpected issue, all captured content is safely stored, and we work quickly to ensure delivery and resolution.

  • We understand that event timelines can shift. As long as we’re informed ahead of time, we’ll work with you to accommodate changes whenever possible and ensure your photo booth experience still runs smoothly.

  • Very little. Once we arrive, we handle setup, operation, and breakdown. If an attendant is included, they manage guest flow and support throughout the event — allowing you to enjoy your celebration.

CUSTOMIZATION & BRANDING

  • Yes. From overlays to welcome screens, we tailor the visual experience to match your theme, color palette, or branding for a polished, cohesive look.

  • A photo overlay is a custom-designed graphic placed on each photo. It can include names, dates, logos, colors, or branding elements.

    Overlays are a great way to personalize your photos and create keepsakes guests actually want to save and share.

  • Yes. We offer full branding options, including:

    • Custom photo overlays

    • Welcome screens

    • Branded digital galleries

    This is especially popular for weddings, corporate events, brand activations, and product launches.

  • Absolutely. All custom designs are reviewed and approved ahead of time so there are no surprises on event day.

  • We offer transparent, straightforward pricing with packages designed for a variety of events.


    Packages start at $549 and include:

    • Booth setup

    • Digital sharing

    • Online gallery access

    Enhancements such as attendants, roaming service, branding, etc., can be added based on your needs.

  • Every rental includes:

    • Booth setup and breakdown

    • Digital photo sharing

    • Access to your online gallery

    • Basic prop table

    Optional upgrades allow you to enhance the experience further.

  • No.

    All pricing is discussed upfront so you know exactly what to expect. Any optional upgrades or additional services are clearly outlined before booking.

  • Yes. We’re based in Berkshire County, Massachusetts, and proudly serve Western Massachusetts and New England.

    Travel within a standard service area is included. Events outside that range may require a travel fee, which is always discussed in advance.

PRICING & TRAVEL

STILL HAVE QUESTIONS?

Didn’t see your question here?

No problem — we’re happy to help.

📩 Reach out anytime, and we’ll guide you through the best option for your event — no pressure, just honest recommendations so you can book with confidence.

Talk With Our Team